This Privacy Policy applies to the services offered by Specialized Solar Solutions (“Provider”).

1. Personal information:

We, The Provider, are committed to safeguarding personal privacy. This policy recognises that individuals have the right to control how their personal information is collected and used. Providing personal information is an act of trust and it is not undertaken lightly. Unless given specific consent to do otherwise, Specialized Solar Solutions will only collect and use personal information as set out below.

2. Collecting personal information:

The Provider cannot and will not collect or monitor any personal information about an individual without their consent. Only personal information that has been provided voluntarily will be collected.

3. Use of tracking technologies:

Specialized Solar Solutions uses tracking technologies such as cookies and web beacons. These are implemented to make the website and services as convenient as possible to use. Cookies are chunks of information that a web site transfers to the hard disk of a computer for record keeping purposes. Most internet browsers are able to accept tracking technologies such as web beacons or cookies. Users cannot personally be identified by these tracking technologies. However, they do identify the browser of the user

4. Disclosing and use of personal information:

We will use personal Information for the following primary purposes:

  • To fulfil obligations under any purchase and sale contract and/or any other contract between individuals and the Provider.
  • To render services related to Specialized Solar Solutions such as our warranty or after sales services.

In the circumstances above, information may be shared with Providers group entities either in Australia or overseas. In addition, to operate the website or deliver a service, your personal information may also be shared with a service provider which is a non-Provider group company.

5. Contact by the Provider:

Specialized Solar Solutions may contact individuals using the information, which was provided by them in order to:

  • Inform about new products, upgrades, special offers and other matters that may be of interest.
  • The sending of newsletters.

6. Right of access for the individual:

Individuals have the right to review information that may have been provided by them and recorded on the Providers database. You can review information by contacting the Provider on the customer enquiry number (03) 8752 7202

9. The Provider and links to other web sites:

Specialized Solar Solutions provides links to websites outside of our site. These linked sites are not under the control of the Provider, and the Provider cannot be held responsible for the conduct of companies which have links to the Providers web site, nor for the performance of any software and/or content contained on the external websites.

10. Problems or queries:

For any queries relating about our Privacy Policy, or any other issues or complaints, you can contact the Personal Information Officer by email: admin@specsolar.com.au